UsEast Login Failure
by
Kingbastard
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11 Dec 2008, 10:51
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Hi. I just bought ROC and FT from Blizzard.com earlier last night. When I tried to log into USEast it gave me that problem that everyone is having. I did read around some other threads and ran that program. It's saying i'm IP Banned?!?!?! I just bought the game, paid $40...
I made a new account when I logged into US West because that was the only way for me to get on to post this.
This is the log file from that program that I ran
------------------------------------------------------------------
System Overview
------------------------------------------------------------------
User : Planet Eclipse
Computer Name : GTSXRACER
System Directory : C:\WINDOWS\system32
Windows Directory : C:\WINDOWS
Operating System : 5.1 (Windows XP)
OS Build : 2600
Platform ID : 2
Service Pack : Service Pack 3
Service Pack Version : 3.0
Product Suites : Home Edition, Remote Desktop (Single),
Platform Type : Workstation
Physical Memory Usage : 33%
Total Physical Memory : 1877053440
Total Virtual Memory : 2147352576
Page File Size : 3863834624
Available Physical Memory : 1248112640
Available Virtual Memory : 2133217280
Available Page File : 3098370048
------------------------------------------------------------------
Processor Information
------------------------------------------------------------------
Processors : 2
Processor Architecture : x86 (Intel)
Processor Family : Pentium
Page Size : 4096
Min. Memory Address : 65536
Max. Memory Address : 2147418111
3D Now! : Yes
MMX : Yes
SSE3 : No
SSE2 : Yes
SSE : Yes
Channels : No
Soft. Float Emulation : No
DEP Enabled : Yes
PAE Enabled : Yes
------------------------------------------------------------------
Process Snapshot
------------------------------------------------------------------
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
ati2evxx.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
ati2evxx.exe
WLTRYSVC.EXE
BCMWLTRY.EXE
aawservice.exe
spoolsv.exe
AppleMobileDeviceService.exe
avgwdsvc.exe
mDNSResponder.exe
btwdins.exe
cvpnd.exe
FrameworkService.exe
mcshield.exe
avgam.exe
vstskmgr.exe
avgrsx.exe
avgnsx.exe
svchost.exe
ViewpointService.exe
naPrdMgr.exe
avgemc.exe
alg.exe
explorer.exe
shstat.exe
UdaterUI.exe
Mctray.exe
RTHDCPL.exe
SynTPEnh.exe
avgtray.exe
ipoint.exe
MOM.exe
iTunesHelper.exe
ctfmon.exe
Steam.exe
CCAAgent.exe
iPodService.exe
CCC.exe
aim6.exe
aolsoftware.exe
NMIndexingService.exe
notepad.exe
BnetDiagTool.exe
------------------------------------------------------------------
Application Log
------------------------------------------------------------------
Running version 2.2
+++ Begin application initialization.
Initializing console...
Assigning console control handler...
Loading the Winsock library...
Initialization complete.
+++ Begin connection test with all servers on useast.battle.net
+++ Begin hostname resolution on useast.battle.net
Querying information about the host...
Hostname successfully resolved, displaying results...
63.240.202.126
63.240.202.127
63.240.202.128
63.240.202.129
63.240.202.130
63.240.202.131
63.240.202.134
63.240.202.138
63.240.202.139
63.240.202.120
63.240.202.121
63.240.202.122
+++ Begin connection test with Battle.net server 63.240.202.126
Creating socket...
Binding socket to any available address...
Placing socket into asynchronous mode...
Initiating connection...
Attempting to establish a connection with the server...
Connection established with the server, determining if user is banned...
You appear to be IP banned. Error! 10054
+++ Begin connection test with Battle.net server 63.240.202.127
Creating socket...
Binding socket to any available address...
Placing socket into asynchronous mode...
Initiating connection...
Attempting to establish a connection with the server...
Connection established with the server, determining if user is banned...
You appear to be IP banned. Error! 10054
+++ Begin connection test with Battle.net server 63.240.202.128
Creating socket...
Binding socket to any available address...
Placing socket into asynchronous mode...
Initiating connection...
Attempting to establish a connection with the server...
Connection established with the server, determining if user is banned...
You appear to be IP banned. Error! 10054
+++ Begin connection test with Battle.net server 63.240.202.129
Creating socket...
Binding socket to any available address...
Placing socket into asynchronous mode...
Initiating connection...
Attempting to establish a connection with the server...
Connection established with the server, determining if user is banned...
You appear to be IP banned. Error! 10054
+++ Begin connection test with Battle.net server 63.240.202.130
Creating socket...
Binding socket to any available address...
Placing socket into asynchronous mode...
Initiating connection...
Attempting to establish a connection with the server...
Connection established with the server, determining if user is banned...
You appear to be IP banned. Error! 10054
+++ Begin connection test with Battle.net server 63.240.202.131
Creating socket...
Binding socket to any available address...
Placing socket into asynchronous mode...
Initiating connection...
Attempting to establish a connection with the server...
Connection established with the server, determining if user is banned...
You appear to be IP banned. Error! 10054
+++ Begin connection test with Battle.net server 63.240.202.134
Creating socket...
Binding socket to any available address...
Placing socket into asynchronous mode...
Initiating connection...
Attempting to establish a connection with the server...
Connection established with the server, determining if user is banned...
You appear to be IP banned. Error! 10054
+++ Begin connection test with Battle.net server 63.240.202.138
Creating socket...
Binding socket to any available address...
Placing socket into asynchronous mode...
Initiating connection...
Attempting to establish a connection with the server...
Connection established with the server, determining if user is banned...
You appear to be IP banned. Error! 10054
+++ Begin connection test with Battle.net server 63.240.202.139
Creating socket...
Binding socket to any available address...
Placing socket into asynchronous mode...
Initiating connection...
Attempting to establish a connection with the server...
Connection established with the server, determining if user is banned...
You appear to be IP banned. Error! 10054
+++ Begin connection test with Battle.net server 63.240.202.120
Creating socket...
Binding socket to any available address...
Placing socket into asynchronous mode...
Initiating connection...
Attempting to establish a connection with the server...
Connection established with the server, determining if user is banned...
You appear to be IP banned. Error! 10054
+++ Begin connection test with Battle.net server 63.240.202.121
Creating socket...
Binding socket to any available address...
Placing socket into asynchronous mode...
Initiating connection...
Attempting to establish a connection with the server...
Connection established with the server, determining if user is banned...
You appear to be IP banned. Error! 10054
+++ Begin connection test with Battle.net server 63.240.202.122
Creating socket...
Binding socket to any available address...
Placing socket into asynchronous mode...
Initiating connection...
Attempting to establish a connection with the server...
Connection established with the server, determining if user is banned...
You appear to be IP banned. Error! 10054
+++ Begin hostname resolution on useast.battle.net
Querying information about the host...
Hostname successfully resolved, displaying results...
63.240.202.126
63.240.202.127
63.240.202.128
63.240.202.129
63.240.202.130
63.240.202.131
63.240.202.134
63.240.202.138
63.240.202.139
63.240.202.120
63.240.202.121
63.240.202.122
+++ Exiting application.
Closing the application log... |
Re: UsEast Login Failure
by
Datth
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11 Dec 2008, 18:21
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Hi Kingbastard,
Unfortunately it seems that you have an extended temporary restriction on your connection. This issue will happen as a result of (but not limited to) the following:
- Rapidly connecting and disconnecting to Battle.net
- Creating or joining numerous games within a short time period
- By the use of "add-on programs"
- Chat channel abuse
- Failed login attempts
- In game latency caused by excessive spell effects
- Spamming text in the chat channel (often associated with bots)
- Repeated attempts to use an invalid CD-Key
- Repeated use of third-party programs (hacks) – these include but are not limited to sending bad packets, flooding the server(s), and the use of hack programs
Restrictions of this nature can last from several days up to two weeks. Technical Support does not have access to the reason a specific restriction was put in place or the length of time the restriction is for. We also do not have the ability to remove the restriction. The only thing I can recommend is trying to connect every couple of days to see if the restriction has lifted. |
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#1 Shadowplay
| 4I do not use any third party programs or hacks for that matter but I DO live at a dorm where I share IP with ~10000 other students from Denmark.
Now, seeing as I am one of the head admins on the worlds largest dota sites you now have 155.000 users who can't get proper support for their problems because you decided to ban me for what anyone of 10.000 others have done. I tried writing a support but that takes ages to get answered in my experience with Blizzard support.
I sincerely hope that an employee from Blizzard will write me so I can get back to mine and you can continue to have 155.000 users who can get support when they have problems so you dont have to waste resources on that as well. I hope to get an answer soon so I can tell my users that I will be there for them again.
Best regards
- Shadowplay, Dota-League.com Site Manager
#2 Shadowplay
| 4#3 Sixen
| 8002